Why our reports matter

A key part of the work PIAC does is research, reports and regulatory work to ensure that consumer rights are considered and protected when policy and legislation is being written or revised.

See our latest reports or search our archive to see our research, reports and regulatory work in telecommunications, privacy, financial services, energy and transportation.

Research and Reports Search


Warning: Invalid argument supplied for foreach() in /srv/users/piac/apps/piac/public/wp-content/themes/piac/template-parts/cards/cards-without-image.php on line 5

Airline Passenger’s Bill of Rights

House of Commons Committee on Transport


Warning: Invalid argument supplied for foreach() in /srv/users/piac/apps/piac/public/wp-content/themes/piac/template-parts/cards/cards-without-image.php on line 5

Sign Our Petition


Warning: Invalid argument supplied for foreach() in /srv/users/piac/apps/piac/public/wp-content/themes/piac/template-parts/cards/cards-without-image.php on line 5

Utility Shopping: Are Consumers Ready?


Warning: Invalid argument supplied for foreach() in /srv/users/piac/apps/piac/public/wp-content/themes/piac/template-parts/cards/cards-without-image.php on line 5

Time to cut up your debit card?

Consumer Protection after the OECD Guidelines